F.A.Q.

How long has Advanced Appliance been in business?

Advanced Appliance Service has been in business for over 25 years. We are a locally owned and operated company employing 18 factory trained technicians with an office staff of 8 to assist you with your appliance repair needs.

Where are you located?

Advanced Appliance Service is located at 4116 South New Hope Road, Gastonia NC 28056.

Where do you provide service?

We provide service to Mecklenburg, Gaston, Lincoln, Union, Cabarrus, York and Cumberland County. For a complete list of our service area, please click here.

What appliances do you service?

All Laundry, Cooking, Kitchen, and Cleaning appliances including Washers, Dryers, Microwave Ovens (over the counter, countertop and built-in) , Cooktops,  Ovens ,  Wall Ovens and Ranges, Refrigerators, Freezers, Ice Makers, Dishwashers, Trash Compactors and Disposals.

Are you insured?

Advanced Appliance Service is fully insured. A certificate of insurance is available by request.

What form of payments do you accept?

All major credit cards (Visa, MasterCard, Amex and Discover), Checks, Cash, and Money Orders.

When can I expect to have a technician out to my home?

Advanced Appliance Service provides same day to next day service with flexible scheduling times such as first calls, last calls or specific time requests. We operate Monday – Friday 8am to 5pm and Saturday 9am to 12pm

Do you sell parts?

Yes and at a fair market value. We have in stock a large number of parts and for those not in stock, we can get most parts to our customers within a day. Shipping is also available.

Do you sell used appliances?

No